The Accor Plus membership comes with a 10 day cooling off period when the membership is purchased via telephone, and only if the benefits have not been used.
A member has the right to terminate their membership agreement for any reason within 10 business days from the first business day after the day on which the member paid their Accor Plus membership fee, or otherwise in accordance with any additional statutory cooling-off rights. Any additional statutory cooling-off rights will be described in full in an attachment to this membership agreement.
A refund will be issued: (i) to all members who have the benefit of statutory cooling-off rights under local applicable law; and (ii) to members who do not have statutory cooling-off rights under local applicable law only if the Card has not been signed and the benefits (including certificates and vouchers) have not been used. (iii) In India only, if a member cancels their membership and is eligible for a refund, the member will be refunded the membership fee paid excluding taxes
Please note: the cooling off period and the above information does not apply to memberships purchased online. For online purchases there is no cooling off period applicable.
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