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My Membership

Accor Plus Website

  • Philippines Inbound Member Services Phone Line - Temporarily Unavailable
  • Zalo - now available for our members from Vietnam
  • 카카오톡 - 한국어 지원 가능
  • Kakaotalk - Korean language support now available
  • Priority contacts for American Express members
  • How do I change my password?
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Accor Plus Discovery

  • How do I login to the Discovery website?
  • How do I earn Discovery dollars?
  • How do Discovery Dollars work?
  • What can I use my Discovery Dollars for?
  • How do I join Discovery?
  • What is Accor Plus Discovery?

Email

  • I’m getting too many emails. How do I unsubscribe?
  • Why didn’t I receive the email about the Super Sale?
  • I have emailed a question. How long does it take to get a response?

Membership Card

  • Transition to 100% digital Accor Plus membership cards
  • How do I use my digital card?
  • Cancellation rights of an Accor Plus membership
  • Can I lend my Accor Plus membership to a friend?
  • What vouchers come with my membership?
  • What are the benefits of an Accor Plus membership?
See all 12 articles

Update my Details

  • How do I change the name on my membership?
  • Why was my Accor Plus account suspended?
  • How do I update my contact details?
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