Why I am not able to book my Stay Plus night?

You might be having trouble viewing or booking your Stay Plus night for these reasons:

1. Make sure you have an Accor Plus Explorer membership (with a Stay Plus night included).
2. The hotel you selected must be part of the participating hotels in the Asia-Pacific region. Check for Benefits Exceptions here.
3. Review the Stay Plus night terms and conditions here.
4. There might be a technical issue. Please try again in 24-48 business hours. If the issue continues after 48 hours, contact our Member Services team.

For more help, you can reach our Member Services team via the Live Chat 'Help' widget on accorplus.com or submit a web form here.