There are a number of convenient ways to contact our friendly Member Services teams:
- Submit a webform request here
- Live Chat - chat to us directly during business hours, simply click on the Help widget to connect
- Kakaotalk - message us on Kakaotalk on @accorplus1
- Zalo - message us on Zalo on @accoradvantageplus
- Email - members@accorplus.com
- Talk to us - call us on one of the numbers below:
Australia: 1300 36 36 37
China (Hong Kong/Macau): Please contact our team via webform here or connect with an agent via live chat
India: +1800 419 7172 or +91 92050 07271
Indonesia: +62 21 5 1010 4 10
Malaysia: +60 364195030
New Zealand: 0800 854 901
Philippines: +632 5315 2499
Singapore: +65 6939 6600
Thailand: +66 2 352 4400
Vietnam: +84 28 3933 1000
Other Countries: +61 2 9927 1640
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