There are a number of convenient ways to contact our friendly Member Care teams:
- 📩 Submit a request: Webform
- 📱 Messaging Apps:
- 🔹 Kakaotalk: @accorplus1
- 🔹 Zalo: @accoradvantageplus
- ✉️ Email: members@accorplus.com
- 📞 Call Us:
Australia: 1300 36 36 37
India: 000800 0820191/ ++912271897418
Indonesia: +62 21 30122110
Malaysia: +60 34065 0210
New Zealand: 0800 854 901 / +64 9 590 9035
Philippines: +63 2 7709 0124
Singapore: +65 6031 3952
Thailand: +66 2 079 6172
Vietnam: +84 24 3275 4630
Other Countries: +61 2 8348 9845
Hong Kong & Macau, please contact us via webform or live chat.
We look forward to assisting you!